Data Protection Philippines Your Rights

jilli casino Privacy Policy

Your privacy matters to us. This page explains what personal data jilli casino collects, how we use it, and the rights you have as a Filipino player on our platform. Please read this carefully before registering or using any of our services.

Last updated: June 2025  ·  Applies to all players in the Philippines

1. Information We Collect

When you register and use jilli casino, we collect certain personal information that is necessary to operate your account and deliver our services to you as a Filipino player. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or requesting withdrawals in Philippine pesos. We also collect technical data such as your device type, IP address, browser information, and session activity logs to help us maintain platform security and improve your experience. If you contact our support team, we may retain records of that correspondence to assist with future queries. All information collected is limited to what is genuinely needed to run a safe, compliant, and enjoyable entertainment platform. We do not collect sensitive personal data such as government ID numbers unless specifically required for identity verification under applicable Philippine regulations.

2. How We Use Your Data

The personal information we collect is used primarily to create and manage your account, process your deposits and withdrawals, and verify your identity in line with responsible gaming and anti-fraud requirements. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies — we do not send unsolicited marketing messages without your consent. Technical and behavioural data helps us detect unusual activity, prevent fraud, and ensure that the platform remains fair and secure for all Filipino players. We may use aggregated, anonymised data for internal analytics to understand how players interact with our games and features, which helps us improve the overall experience. Your data is never sold to third parties for commercial purposes. We share information only with trusted service providers who assist us in operating the platform, and only to the extent necessary for them to perform their specific function.

3. Data Security and Storage

We take the security of your personal data seriously and apply industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using secure protocols, and access to personal information within our systems is restricted to authorised personnel only. Your account is protected by password authentication, and we strongly encourage you to use a unique, strong password and to keep your login credentials confidential at all times. We retain your personal data only for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable Philippine laws and regulations. When data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention procedures. While we work hard to protect your information, no online platform can guarantee absolute security, and you use the platform at your own risk with respect to data transmission over the internet.

4. Your Rights as a Player

As a registered player on jilli casino, you have the right to access the personal data we hold about you and to request a copy of that information at any time. You may also request corrections to any inaccurate or incomplete data, and in certain circumstances you may ask us to delete your personal information from our records. If you believe we are processing your data in a way that is not consistent with this policy or applicable law, you have the right to raise a concern with us directly through our support email listed in the footer of this page. You may also withdraw your consent to certain types of data processing, such as receiving promotional communications, at any time without affecting the lawfulness of processing that took place before your withdrawal. We will respond to all data-related requests within a reasonable timeframe and in accordance with our obligations under Philippine data privacy regulations. If you wish to close your account and request deletion of your data, please contact our support team and we will guide you through the process.

5. Cookies and Tracking

jilli casino uses cookies and similar tracking technologies to ensure the platform functions correctly and to provide you with a personalised experience when you visit our site on your mobile or desktop device. Essential cookies are required for core functions such as keeping you logged in, remembering your preferences, and maintaining session security — these cannot be disabled without affecting how the platform works. We may also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where improvements can be made; this data is collected in aggregated form and does not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites. By continuing to use the platform after being informed of our cookie practices, you consent to our use of cookies as described in this policy.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our platform, applicable Philippine laws, or industry best practices. When we make material changes, the revised policy will be published on this page with an updated effective date, and we may notify you through your registered email address or via an in-platform notice. Your continued use of jilli casino after any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so that you are always aware of how your personal data is being handled. If you have any questions about this policy or how we manage your data, please reach out to our support team using the contact details provided in the footer below. We are committed to being transparent and responsive when it comes to your privacy rights as a Filipino player on our platform.

Privacy at a Glance

The key points every Filipino player should know about how we handle personal data.

No Data Selling

Your personal information is never sold to third parties. We share data only with service providers who help us operate the platform, and only to the extent strictly necessary.

Consent-Based Comms

We only send promotional messages with your explicit consent. You can opt out at any time and we will honour your preference promptly without affecting your account access.

Access Your Data

You can request a copy of the personal data we hold about you at any time. Contact our support team and we will provide the information within a reasonable timeframe.

Right to Deletion

In applicable circumstances, you may request that we delete your personal data from our systems. We will process such requests in line with our legal obligations under Philippine data privacy law.

Questions About Your Privacy?

Check our FAQ for quick answers, or head to the Register page to get started once you have reviewed this policy.